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FAQ

Do you have Question?

Please read questions bellow and if you can not find your answer, please send us your questions via the contact form or directly through LIVE chat, and we will answer you as soon as possible.

Social Media Questions

Would my business benefit from digital marketing?

Definitely. Though companies in many business categories continue to approach digital marketing with skepticism, avoiding digital marketing denies your business access to the media the majority of consumers turn to first and at all hours of the day.

What is PPC?

PPC stands for pay-per-click. Essentially, it’s a way of buying web traffic. Advertisers pay a fee each time one of their ads is clicked. Search engine advertising is the most popular form of PPC, however numerous channels including Facebook now offer PPC ad models.

Why is social media important?

Chances are your audience is active on one or more of the major social networks where billions of people spend time daily. Brands that understand the power of social media marketing and commit resources to it can boost awareness, drive traffic, interact with customers, drive sales, build loyalty, and win advocates.

How do we deal with negative feedback and commentary?

Call us crazy, but we see negative feedback as a fantastic opportunity to turn someone into a very loyal fan or follower. Research consistently shows that some of the most loyal fans come from a negative experience handled in a positive way. Learn more about that philosophy, “Why We Love Negative Feedback And How To Handle It.”

Hosting & Websites Questions

Can I transfer an existing domain name to your servers?

Yes, just be sure to specify that you are requesting a transfer and NOT a new domain. You should keep the service with your current provider while waiting to complete the transfer process. If the contact email on your domain has changed from the time you originally registered it, you will need to fax an authorization to complete the process.

Do you only create WordPress websites?

Yes. WordPress is a great content management system that now powers more than 30% of the web. Its huge market share is due to it’s flexibility and ease of use. Don’t worry, we’ll teach you how to manage it and help you along the way.

How long will it take to get a new website?

On average, we shoot for a four to six week turnaround, but the pace of any project is set by each client. How much input you can provide during the initial stages, your availability with feedback, how soon the content is ready – all this affects the speed of completion. The functionality needs may also play a role – more complex sites will take more time to develop.

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